Power Mac Center + Air 21 To Boost Service Repairs
5/13/2014
Power
Mac Center, the leading Apple Authorized Service Provider in the Philippines, goes
the extra mile in serving Apple users in the country by partnering with Air21
as the official logistics solutions provider for its Mail-In Repair Service
Program. This means select Air21 branches will serve as drop-off points for
customers with Apple products in need of repair.
The
new partnership brings convenience and accessibility to valued customers
outside Metro Manila, Metro Cebu and Metro Davao by allowing them to have their
Mac computers and iOS devices that require servicing shipped to a Power Mac
Center Service Center for free.
“Power
Mac Center aims to continuously improve its services and meet the growing
demands of Apple customers throughout the Philippines. To enhance our Service
solutions, we have teamed up with Air21, whose network of locations and track
record in the logistics business will support our endeavour to deliver a complete
Apple experience to more Filipinos,” said Power Mac Center Marketing Director
Joey Alvarez.
With
the PMC-Air21 collaboration, any interested provincial customer must first call
the PMC Service hotline for an initial over-the-phone assessment of the device
issue. If eligible for Mail-In Service, PMC Service shall provide the
corresponding Endorsement Letter, which the customer has to present to the
nearest Air21 outlet in order to avail of the free two-way shipping fee. Air21
will send the device to PMC for proper diagnosis and repair. Once the repair
work is completed, customers can pick up and claim their Apple device at the
same Air21 branch where they surrendered it.
“We
look forward to the start of a productive relationship with Air21, which was
timely firmed up on Power Mac Center’s 20th year anniversary in the
Apple business. Rest assured that we are fully committed to continuously
improve all our services,” added Alvarez.
For
more information, call the Power Mac Center hotline at 725-4762 (4PMC), 0917-5806851
or email serviceupdate@powermaccenter.com.
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