Power Mac Center launches Same Unit Repair program for iPhones
2/19/2014
Do
you need to have your iPhone repaired but don’t want to wait for weeks on end
until your unit is fixed abroad or replaced entirely? Worry no more as Power
Mac Center, the only premium Apple Authorized Service Provider in the
Philippines, unveils the iPhone Same Unit Repair (SUR) program that enables
iPhone repairs can now be done in the Philippines by Power Mac Center Mobile
Device Engineers.
The
iPhone SUR, which rolls out on all Power Mac Center Apple Authorized Service
Providers nationwide starting February 17, provides convenience to iPhone users
in the country as they can now have their phone units repaired locally and
ready for claiming within 72 hours. This is in sharp contrast to the previous
three-week to a month turnaround time when units are replaced with a Service
Replacement Unit shipped directly from Apple Singapore. This new service
program would also help avoid instances wherein customers seek out unauthorized
repairs.
“We
at Power Mac Center are glad to be able to bring to Filipinos the convenience
of having iPhone repair service made locally available,” said Marketing
Director Joey Alvarez.
Before
availing of the service program, all iPhone units will be subject to Unauthorized
Modification Check to be conducted by Power Mac Center’s Mobile Device
Engineers, who have undergone extensive training sessions that equip them with
the expertise to disassemble an iPhone using Apple-required and provided tools.
These Mobile Device Engineers are also mandated to pass the iOS Qualification
Exam and adhere to the strictest standards set by Apple.
“Through
the iPhone SUR, customers are assured that the replacement parts are genuine
Apple parts. Both the parts and the service are of the highest quality to give
iPhone users the best value for their money,” added Alvarez.
This
latest service program covers iPhone 4, 4S, 5, 5S and 5C units purchased not
only from any Power Mac Center location but also from other Apple Authorized
Resellers. While iPhone parts that can be repaired vary per model, they include
the main camera, vibe motor, volume button shim, speaker module, SIM ejector
arm, home button flex assembly, receiver module, speaker, rear camera, battery,
display, and back cover.
The
iPhone SUR is free for all units that are within the standard one-year Apple
warranty. There is no limit to the number of times that an iPhone unit under
warranty is repaired. Units that are no longer under warranty will be
considered as “Billed Service” and are guaranteed three months of Power Mac
Center Warranty for the same initial repair issue. “Billed Service” involves
diagnostic fees, price of parts, and labor fees.
For
more information about the iPhone SUR, email serviceupdate@powermaccenter.com
or call 725-4762 (4PMC).
**The contents of this post are provided as part of the official press release from Power Mac Center.**
1 comments
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